Terms and Conditions – CK999 Game Pakistan Platform

1. Introduction

These Terms and Conditions ("Terms") govern the entire relationship between you ("Player", "you", "your") and CK999 Game ("Platform", "we", "us", "our") when you access or use the CK999 Game website, mobile application or any related services. The platform is operated under the domain ck999game.onl and is intended for use by players located in Pakistan.

By registering an account, making a deposit, claiming a bonus or playing any game on CK999 Game, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you should not register an account or use the platform.

These Terms should be read alongside our Privacy Policy and our Responsible Gaming page, both of which form part of the overall agreement between you and CK999 Game. Where those documents contain specific provisions that differ from these Terms, those specific provisions will apply.

2. Eligibility

To register and use a CK999 Game account you must meet all of the following conditions at the time of registration and at all times during your use of the platform:

• You must be at least 18 years of age. CK999 Game is strictly an adults-only platform and we do not provide services to anyone under 18 under any circumstances.
• You must be a natural person — company registrations, bot registrations and registrations on behalf of another individual are not permitted.
• You must not already hold an active or previously suspended account on CK999 Game.
• You must be accessing the platform voluntarily and for personal entertainment purposes only.
• You must be providing accurate, truthful information at the time of registration — name, date of birth, mobile number and payment details must all be genuine and verifiable.

3. Account Registration and Security

Each player may hold one account only. If we detect multiple accounts registered to the same individual — identified by name, CNIC number, mobile number, payment account or device — all duplicate accounts will be closed immediately. Any funds held in duplicate accounts may be forfeited at the discretion of CK999 Game.

When registering, you are required to provide a valid Pakistani mobile number that is linked to your JazzCash or Easypaisa account. This mobile number will be used as your primary identification for withdrawals and account recovery. You are responsible for keeping this number current — if your registered number changes, you must update your account details promptly.

You are responsible for maintaining the confidentiality of your account login credentials. CK999 Game will never ask for your password by email, chat or phone. If you believe your account has been accessed without authorisation, contact support immediately. CK999 Game is not liable for losses arising from the sharing or theft of login credentials where the breach occurred on the player's side.

• Do not share your password with anyone, including family members or friends.
• Do not access CK999 Game from shared or public devices without logging out after each session.
• Enable any available two-factor authentication options within your account settings.
• Report any suspicious activity on your account to support at the earliest opportunity.

4. Deposits and Payments

CK999 Game accepts deposits in PKR only through the following payment methods: JazzCash, Easypaisa, Raast, bank transfer and other approved mobile wallets. Deposits from payment methods not registered in your own name are not accepted. Third-party deposits — meaning deposits from an account belonging to someone other than the registered player — will be returned and the player's account may be suspended pending review.

The minimum deposit amount is PKR 200. There is no maximum single deposit limit set by CK999 Game, though your own payment provider may apply their own per-transaction limits. Deposits are credited to your CK999 Game account instantly in the case of JazzCash and Easypaisa, and within one to three business hours for bank transfers depending on your bank's processing time.

All deposit transactions are conducted over secure connections. CK999 Game does not store full card numbers or mobile wallet credentials — payment authentication is handled by your payment provider directly. If a deposit fails to credit to your account within the expected timeframe, contact support with the transaction reference number and the deposit will be investigated and resolved promptly.

5. Withdrawals

Players may request a withdrawal of their available balance at any time, subject to the conditions set out in this section. Withdrawals are processed to the same payment method used for deposits wherever possible. If a withdrawal to your deposit method is not available, the support team will assist in arranging an alternative.

Minimum withdrawal amounts are PKR 500 for JazzCash, Easypaisa and mobile wallet methods, and PKR 1,000 for bank transfer. Maximum daily withdrawal limits are PKR 50,000 via mobile wallet, PKR 1,00,000 via Raast and PKR 2,00,000 via bank transfer for fully verified accounts. Players whose withdrawal requirement exceeds the daily limit may request the remainder on the following business day at no additional cost.

CK999 Game does not charge any processing fees on withdrawals. The PKR amount you request is the PKR amount that will arrive in your wallet or bank account. Processing times after approval are typically: JazzCash and Easypaisa within minutes; Raast same business day; bank transfer one to two business days.

Before processing a withdrawal, CK999 Game conducts a standard compliance review. For verified accounts this is largely automated and completes within a few hours. For unverified accounts, manual review may be required and players will be asked to provide identity documents. Providing false or altered documents is a serious breach of these Terms and will result in account closure and forfeiture of funds.

• Withdrawals can only be made to accounts registered in the player's own name.
• Active bonus wagering requirements must be met before the bonus portion of a balance can be withdrawn.
• Real-money deposits that have not yet been wagered the required number of times may be withdrawn at any time without any wagering condition.
• CK999 Game reserves the right to request additional verification for unusually large withdrawal requests.

6. Bonuses and Promotions

CK999 Game offers a range of bonuses and promotional offers to both new and existing players. These include welcome bonuses on first deposits, reload bonuses, free spins, cricket season event promotions tied to PSL and T20 tournaments, and loyalty rewards. Each promotion has its own specific terms that will be displayed on the Promotions page and at the point of opt-in.

All bonuses on CK999 Game carry wagering requirements. The wagering requirement for any bonus will be stated clearly before you opt in — it represents the number of times the bonus amount must be wagered before the resulting winnings can be withdrawn. For example, a PKR 1,000 bonus with a 20x wagering requirement means you must place PKR 20,000 in total wagers before the bonus-generated balance is eligible for withdrawal.

The following general conditions apply to all bonuses unless specifically stated otherwise in the individual promotion terms:

• Bonuses are credited to a separate bonus balance and cannot be withdrawn directly — only winnings generated after completing wagering can be moved to your withdrawable balance.
• Only one bonus can be active at a time. Accepting a new bonus while one is already active will cancel the previous bonus and any associated wagering progress.
• Bonus offers are personal to the registered account holder and cannot be transferred, sold or shared.
• PSL and cricket event promotions are time-limited and will expire if not claimed within the stated window.
• CK999 Game reserves the right to withdraw any promotional offer at any time, but will honour any bonus already credited to a player's account at the time of withdrawal.
• Abuse of bonus offers — including creating multiple accounts to claim the same offer, or using bonus funds in a manner designed to exploit the wagering system — will result in account suspension and forfeiture of bonus funds and any associated winnings.

7. Games and Fair Play

All games available on CK999 Game — including slots, bingo, jackpot titles and any other game formats — use certified random number generators (RNGs) to determine outcomes. The results of all games are independent, random and cannot be predicted or influenced by the player, by CK999 Game or by any third party.

The theoretical return-to-player (RTP) percentages for individual games are available in the game information panels. RTP figures represent long-run statistical averages across a very large number of game rounds — they do not represent any guarantee of winnings in any individual session or over any particular time period. Playing games on CK999 Game involves genuine financial risk and outcomes are not guaranteed.

In the event of a game malfunction, disconnection during a game round, or any technical error that affects the outcome of a game, CK999 Game reserves the right to void the affected game round and return the wager to the player. A malfunction voids all pays and plays. If you experience a game error, do not continue playing the same game — contact support immediately with details of the game name, time and the nature of the issue.

• All wagers are final once confirmed by the platform — wagers cannot be reversed after a game round has started.
• Attempting to exploit software bugs, glitches or display errors to gain an unfair advantage is a serious breach of these Terms.
• CK999 Game reserves the right to void wagers placed after a known game error has been identified, even if the result has been displayed.

8. Prohibited Conduct

The following actions are strictly prohibited on CK999 Game. Breach of any of the below may result in immediate account suspension, forfeiture of balances and, where applicable, reporting to relevant authorities:

• Multiple accounts: Registering more than one account, whether under the same name or different names, to claim multiple bonuses or bypass account restrictions.
• Underage use: Allowing or enabling anyone under 18 to access, fund or use your account.
• Fraudulent payments: Depositing using stolen, unauthorised or fraudulently obtained payment credentials.
• Money laundering: Using the CK999 Game platform to process, layer or obscure the origin of funds obtained through illegal activity. All suspicious transactions are subject to reporting obligations.
• Bonus abuse: Systematically exploiting bonus structures through coordinated accounts, arbitrage strategies or other behaviour designed to extract value from the bonus system without genuine play.
• Collusion: Coordinating with other players in any game format to manipulate outcomes or gain an unfair advantage.
• Automated play: Using bots, scripts, macros or any automated software to play games on the platform.
• Account sharing: Allowing any other person to access, fund or operate your account, regardless of the reason.

9. Responsible Gaming

CK999 Game is an entertainment platform for adults. We believe that gaming should be an enjoyable leisure activity and never a source of financial stress or personal harm. We provide a range of tools to help players manage their gaming activity and maintain control over their time and spending.

Every registered player has access to the following responsible gaming tools within their account settings:

• Deposit limits: Set a daily, weekly or monthly cap on the total amount you can deposit. Reductions take effect immediately; increases have a mandatory review period.
• Session time reminders: Set an alert that notifies you after you have been playing for a chosen length of time.
• Cool-off periods: Take a temporary break from gaming for a defined period of days or weeks without permanently closing your account.
• Self-exclusion: Permanently or indefinitely restrict access to your account. Once activated, self-exclusion cannot be reversed for the duration of the chosen period.

If you are concerned about your gaming behaviour or the gaming behaviour of someone you know, we encourage you to visit our Responsible Gaming page for detailed guidance on managing gaming as a healthy habit. Gaming should always be funded from discretionary income — never from money needed for essential expenses like rent, food or bills.

CK999 Game does not encourage players to chase losses. If a session is not going your way, closing the app and coming back another time is always a valid choice. The games will still be there.

10. Privacy and Data

CK999 Game collects and processes personal data in accordance with our Privacy Policy. By registering an account you consent to the collection and use of your personal data as described in that policy. Key points include:

• Registration data (name, mobile number, date of birth) is collected for account management and identity verification purposes.
• Transaction data is stored securely and used for processing payments, fraud prevention and compliance with applicable financial monitoring obligations.
• Your data will not be sold to third parties for marketing purposes. It may be shared with payment processors and identity verification partners where necessary to operate the platform.
• You have the right to request a copy of the data we hold about you. To make such a request, contact our support team with your registered mobile number and account details.

11. Limitation of Liability

CK999 Game provides the platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure the platform is available, functional and free from errors, we do not guarantee uninterrupted access or the absence of technical faults at all times.

To the maximum extent permitted by applicable law, CK999 Game shall not be liable for any loss of profits, loss of data, indirect or consequential damages arising from your use of the platform, including losses arising from game malfunctions, payment processing delays or temporary unavailability of the service.

Our total liability to you in connection with any claim arising from your use of the platform is limited to the amount of the deposit that gave rise to the claim. Nothing in these Terms limits liability for fraud, death or personal injury caused by our negligence.

• CK999 Game is not responsible for internet connectivity issues on the player's side that affect gameplay.
• CK999 Game is not responsible for delays caused by third-party payment providers processing deposits or withdrawals.
• Decisions made by CK999 Game regarding bonus eligibility, account status and withdrawal approval are final once the relevant review process is complete, subject to the dispute process below.

12. Amendments to These Terms

CK999 Game reserves the right to update or amend these Terms at any time. When material changes are made, we will update the "Last updated" date shown at the top of this page and — where the change is significant — notify registered players via their registered mobile number or a notice displayed on the platform.

Your continued use of the platform after any changes are made constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you should withdraw any available balance and close your account before the changes take effect. The support team can assist with account closure if required.

We recommend reviewing this page periodically, particularly around the start of major cricket seasons when promotional structures may be updated.

13. Contact and Support

If you have any questions about these Terms, or about any aspect of your CK999 Game account, the support team is available seven days a week. You can reach us through the live chat feature within the platform or by emailing [email protected]. Please include your registered mobile number in any support message to help us locate your account quickly.

For issues relating to responsible gaming tools — including self-exclusion requests and deposit limit changes — the support team treats these as priority matters and will respond within one business day.