This Privacy Policy explains what personal data CK999 Game collects from players in Pakistan, how that data is used, who it may be shared with, and what rights you have over the information we hold. We keep things straightforward — no legal jargon, no surprises.
The table below summarises the most important points. Full details are in the sections that follow — please read through everything at least once so you know where you stand.
| Topic | Summary |
|---|---|
| Data Controller | CK999 Game, operating at ck999game.onl |
| Data Collected | Name, mobile number, date of birth, device data, transaction history |
| Purpose | Account management, payment processing, fraud prevention, platform improvement |
| Third-Party Sharing | Payment processors and identity verification only — no sale of data to advertisers |
| Retention Period | Active accounts: duration of relationship + up to 5 years post-closure |
| Your Rights | Access, correction, deletion (where applicable) and opt-out of marketing |
| Cookies | Session and analytics cookies only — no cross-site advertising trackers |
| Contact | [email protected] — respond within 5 business days |
CK999 Game takes the privacy of its players seriously. This Privacy Policy applies to all players who access the CK999 Game platform through the website ck999game.onl or through the CK999 Game mobile application. It covers every stage of your relationship with the platform — from the moment you land on the registration page to the point at which you request account closure.
When we say "personal data" in this policy, we mean any information that can be used to identify you directly or indirectly. That includes the obvious things like your name and mobile number, but also things like your device ID, IP address and transaction history when those are linked to your account.
This policy should be read alongside the Terms and Conditions, which govern the overall relationship between you and CK999 Game. If you have questions about anything in this policy that are not answered here, contact the support team — we would rather answer your question than have you uncertain about how your data is handled.
Our commitment: CK999 Game does not sell your personal data to any third party for advertising or marketing purposes. Your data is used to operate your account and protect the platform — nothing else.
CK999 Game collects only the data that is genuinely needed to run the platform, process your payments and keep your account secure. We do not collect data speculatively or hold on to information longer than is necessary. The categories of data we collect are as follows:
When you create an account, you provide your full name, date of birth, Pakistani mobile number and a password. Your date of birth is collected to verify that you are 18 or older. Your mobile number is used as your primary account identifier and for payment processing via JazzCash and Easypaisa.
For withdrawal requests above certain thresholds, or where required by our compliance process, you may be asked to provide a copy of your CNIC (Computerised National Identity Card). This document is used solely for identity verification and is stored securely with access restricted to the compliance team.
Every deposit and withdrawal processed through your account is logged — including the amount in PKR, the payment method used (JazzCash, Easypaisa, Raast, bank transfer or card), the date and time, and the transaction reference. This data is retained for account management, dispute resolution and financial compliance purposes.
When you access the platform, we automatically collect certain technical information — your IP address, device type, operating system version, browser type and session timestamps. This data helps us optimise platform performance for the Android devices and mobile data connections that most Pakistan players use, and it also feeds into our fraud detection systems.
Your game history, wager amounts, session durations, bonus claims and responsible gaming tool settings are recorded against your account. This data supports account management, bonus administration, responsible gaming features and platform analytics.
You are responsible for ensuring the data you provide at registration is accurate and up to date. Providing false information — particularly a false date of birth — is a breach of the Terms and Conditions and may result in account closure.
CK999 Game uses your personal data for the following purposes. In each case, we have noted the basis on which we are using it:
CK999 Game does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
All payment transactions on CK999 Game are handled through your chosen payment provider — JazzCash, Easypaisa, Raast, your bank or a supported card network. When you initiate a deposit or withdrawal, you are interacting with that provider's own secure interface. CK999 Game does not receive or store your full wallet PIN, card number or bank login credentials.
What CK999 Game does retain is a transaction record: the payment method type, the amount in PKR, the date and time, and the reference number provided by your payment provider. This record is needed for reconciliation, dispute handling and compliance purposes. It does not include anything that could allow a third party to initiate a payment from your account.
Security reminder: CK999 Game will never ask for your JazzCash or Easypaisa PIN, your bank password , or your account password via phone call, SMS or chat. If anyone contacts you claiming to be CK999 Game support and asks for these details, do not share them and report the contact to us immediately.
CK999 Game does not sell, rent or trade your personal data to any third party. We share data only where it is strictly necessary to operate the platform, and only with the categories of recipients described below:
Your mobile number and transaction reference data are shared with JazzCash, Easypaisa, Raast and our banking partners to process deposits and withdrawals. These providers are bound by their own data protection obligations and process your payment data solely to complete the transaction.
Where identity verification is required, your name, date of birth and CNIC details may be shared with a third-party identity verification service. This service checks your information against available records to confirm your identity. Verification partners are contractually restricted from using your data for any purpose other than the verification itself.
CK999 Game uses third-party infrastructure and cloud hosting to operate the platform. These providers process data on our behalf under strict data processing agreements and may not use your data for their own purposes.
In cases where fraud, money laundering or other illegal activity is suspected, we may share relevant account data with appropriate authorities or specialist fraud prevention organisations. This is done to protect both the platform and its legitimate players.
No marketing companies, data brokers, advertising networks or social media platforms receive your personal data from CK999 Game. We have no data-sharing arrangements with any such entities.
CK999 Game retains your personal data for as long as your account is active and for a period after account closure. The specific retention periods depend on the type of data:
| Data Type | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years post-closure |
| Transaction records | Duration of account + 5 years post-closure |
| Identity verification documents | Duration of account + 5 years post-closure |
| Support interaction logs | 2 years from the date of the interaction |
| Gaming activity / session logs | Duration of account + 2 years post-closure |
| Device and IP logs | 12 months on a rolling basis |
| Marketing preferences | Until opt-out is received, then deleted within 30 days |
After the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you. Anonymised data may be retained indefinitely for statistical and analytical purposes.
If you request account closure, your data is not deleted immediately — the retention periods above still apply. This is primarily because transaction records and identity data may be needed for compliance and dispute resolution purposes after an account is closed.
Keeping your data safe is a core responsibility that CK999 Game takes seriously. We apply a combination of technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration or disclosure.
While CK999 Game takes all reasonable steps to protect your data, no internet platform can guarantee absolute security. You also play a role in keeping your account safe — using a strong and unique password, not sharing your login details, and logging out after sessions on shared devices all make a meaningful difference.
If you suspect your account has been accessed without your permission, contact support immediately. We will investigate and, where necessary, lock the account and guide you through a secure password reset.
CK999 Game uses cookies and similar technologies on the website. Cookies are small text files stored on your device that help the platform remember your session, preferences and basic usage patterns. We use only the categories of cookies described below — we do not use cross-site advertising trackers or share cookie data with social media platforms.
These cookies are essential for the website to function. They maintain your login session, remember your language preference and protect against cross-site request forgery. You cannot opt out of these cookies while continuing to use the platform.
We use privacy-focused analytics tools to understand how players navigate the platform — which pages are visited most, where players drop off during the registration flow, and how the mobile app performs on different Android versions common in Pakistan. This data is aggregated and anonymised. You can opt out of analytics cookies through the cookie preferences panel.
Functional cookies remember your display preferences, such as your chosen game category or notification settings. Disabling these cookies means the platform will not remember your preferences between sessions.
Most mobile browsers and devices allow you to manage cookie settings. If you block all cookies, some parts of the CK999 Game platform may not work correctly — in particular, the login session management depends on strictly necessary cookies being enabled.
As a CK999 Game player, you have the following rights in relation to your personal data. To exercise any of these rights, contact support with your registered mobile number and a description of your request. We will respond within five business days.
You can request a copy of the personal data we hold about you. We will provide a summary in a readable format, typically covering registration details, transaction history and account activity.
If any of your personal data is inaccurate or out of date — for example, your registered mobile number has changed — you have the right to request that we correct it promptly.
You can request deletion of your personal data. This right applies where data is no longer necessary for its original purpose and no legal retention obligation overrides the request. Transaction and compliance data may be retained for the periods described in Section 6 even after a deletion request.
If you have opted in to receive promotional messages and wish to stop receiving them, contact support and your marketing preference will be updated within 30 days. Opting out of marketing does not affect your account or your ability to receive transactional messages about deposits and withdrawals.
In certain circumstances you can ask us to restrict how we process your data — for example, while a correction request is being reviewed. Restricted processing means we continue to store the data but do not actively use it.
You can request a copy of your account and transaction data in a structured, machine-readable format where technically feasible. This can be useful if you wish to keep a personal record of your gaming history.
CK999 Game is strictly an 18-and-above platform. We do not knowingly collect personal data from anyone under 18 years of age. Age verification is conducted at registration and may be requested again at the point of withdrawal.
If we discover that an account has been created by or on behalf of a person under 18, the account will be immediately closed, any deposits will be reviewed and returned where possible, and any winnings generated will be forfeited. If you are a parent or guardian and believe a minor has accessed CK999 Game using your account or their own account, contact support immediately so the matter can be investigated and resolved.
If you share a device with family members who are under 18, please ensure your CK999 Game account is protected with a strong password and that you log out after every session. Parental controls available on Android devices can also be used to restrict access to the app.
CK999 Game may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable data protection standards or feedback from players. When material changes are made, we will update the "Last updated" date at the top of this page and, where the changes are significant, notify registered players via their registered mobile number.
Your continued use of the platform after a policy update is posted constitutes acceptance of the updated policy. We recommend bookmarking this page and checking it periodically, especially at the start of major cricket seasons when platform features may be updated alongside promotional campaigns.
If you disagree with any updates to this policy, you may request account closure and withdrawal of your available balance before the changes come into effect. The support team is available to assist with this.
For any questions, concerns or requests relating to this Privacy Policy or to the personal data CK999 Game holds about you, contact the support team. Please include your registered mobile number in your message so we can locate your account efficiently.
Contact details: [email protected] — available seven days a week. Data-related requests receive a response within five business days. For urgent matters such as suspected unauthorised account access, the support team will escalate your case for same-day review.
We take every data enquiry seriously. If you feel your concern has not been addressed adequately after contacting support, you are entitled to escalate the matter in writing to the data team at the same email address, marked clearly as a formal data complaint. Formal complaints receive a full written response within ten business days.
Behind this policy are real technical and operational commitments. Here is what those commitments look like for Pakistan players in practice.
Every connection between your device and CK999 Game is encrypted via TLS. Whether you are depositing via JazzCash on a 4G connection or browsing on Wi-Fi, your data travels securely at every step.
Your personal data is never sold to advertisers, data brokers or marketing agencies. CK999 Game collects only what it needs to run the platform. That principle does not change regardless of commercial pressures.
CK999 Game does not store your JazzCash PIN, Easypaisa credentials or card numbers. Payment authentication happens directly on your provider's secure interface — we only ever see the transaction reference.
Access, correction, deletion and marketing opt-out are all available on request. One message to support is all it takes to kick off a data request — no complex forms, no waiting weeks for an acknowledgement.
Every category of data has a defined retention period set out in this policy. We do not hold your information indefinitely. Once the retention period is up, data is securely deleted or anonymised.
Platform improvements are driven by aggregated, anonymised usage data — not by tracking individual players. We understand how features are used in general without building profiles of specific users.
Now that you know exactly how your data is handled, you can play knowing your personal information is protected. Registration takes under two minutes. Deposits work instantly via JazzCash and Easypaisa, and withdrawals are processed in PKR with no platform fees.